Effective date: July 9, 2026

1. Introduction

Welcome to Solana Watches ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, sell or trade a watch, submit an inquiry, or use our services.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: Name, address, email address, phone number, payment information, and other contact details.
• Inquiry and Uploaded Content: Watch details, messages, preferences, and photos or other files you choose to submit through our forms.
• Transaction Information: Details about the watches you buy, sell, source, or trade, including purchase history and preferences.
• Technical Information: IP address, browser type, operating system, device identifiers, approximate location, and other technical details collected through cookies and similar technologies.
• Usage Information: Information about how you use our website, including pages visited, time spent on the site, and interactions with our services.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you create an account, make a purchase, sell or trade a watch, request that we source a watch, submit an inquiry or uploaded file, or contact us for customer service.
• Automatically: Through cookies and similar technologies when you visit our website.
• From Third Parties: Such as Shopify, payment processors, shipping companies, fraud-prevention providers, analytics providers, and marketing partners.

4. Use of Information

We use the information we collect for various purposes, including:

• To Provide Services: Processing transactions, responding to inquiries, evaluating watches, sourcing watches, delivering products, and providing customer support.
• To Improve Our Services: Analyzing usage data to improve our website, communications, and services.
• To Communicate with You: Sending order confirmations, updates, requested information, marketing communications, and responses to inquiries.
• For Security and Fraud Prevention: Protecting our customers, business, website, and transactions.
• To Comply with Legal Obligations: Meeting regulatory, tax, accounting, and recordkeeping requirements.

5. Sharing of Information

We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as Shopify, website hosting, form processing, file storage, email delivery, payment processing, shipping, analytics, fraud prevention, and marketing.
• Business and Marketing Partners: Partners that help us measure, improve, or market our services, subject to applicable privacy choices.
• Legal Authorities: When required by law, legal process, or to protect our rights, customers, property, or safety.
• Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including encrypted website connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request corrections to inaccurate personal information.
• Deletion: The right to request deletion of personal information, subject to legal exceptions.
• Opt-Out: The right to opt out of marketing communications and, where applicable, certain sales, sharing, or targeted advertising uses.

You may unsubscribe from marketing emails by using the unsubscribe link in the message. Transactional and service-related communications may still be sent when necessary.

8. Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand usage, protect transactions, and support analytics or advertising. You can manage cookies through your browser and any privacy controls made available on our website.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside your place of residence. We and our service providers take steps intended to provide appropriate protection for personal information as required by applicable law.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with legal, tax, accounting, and regulatory obligations. Retention periods vary based on the type of information and the purpose for which it was collected.

11. Children's Privacy

Our website and services are not intended for children under 16, and we do not knowingly collect or sell personal information from children under 16. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

12. California Privacy Notice

This section supplements the rest of this Privacy Policy for California residents. It is intended to address the California Online Privacy Protection Act and, to the extent applicable to our business, the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA").

Categories of Personal Information

During the preceding 12 months, we may have collected the following categories of personal information: identifiers and customer-record information; commercial and transaction information; internet or other electronic network activity; approximate geolocation information; audio, electronic, visual, or similar information, including watch photos you submit; and inferences drawn from preferences or interactions. The specific examples, sources, purposes, and recipient categories are described in Sections 2 through 5 above.

Sale, Sharing, and Targeted Advertising

We do not sell personal information for monetary consideration. We may allow Shopify or analytics and marketing partners to process identifiers, commercial information, and internet activity to measure marketing or provide advertising. Depending on applicable law, some of these activities may be considered "selling," "sharing," or targeted advertising. California residents may opt out through our Data Sharing Opt-Out page. Where required, we also treat a recognized Global Privacy Control signal as an opt-out request for the browser or device sending the signal. We do not respond to other browser "Do Not Track" signals.

Sensitive Personal Information

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. Payment information is processed by payment providers and is used to complete transactions, prevent fraud, and meet legal obligations.

California Privacy Rights

Subject to applicable law and exceptions, California residents may have the right to:

• Know the categories and specific pieces of personal information we have collected, the sources, purposes, and categories of recipients.
• Request deletion of personal information we collected from you.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information and certain targeted advertising.
• Limit certain uses and disclosures of sensitive personal information where that right applies.
• Receive equal service and not be discriminated against for exercising privacy rights.

How to Exercise California Rights

Submit a request by emailing solanawatches@gmail.com or calling 442.232.1093. Please describe the right you want to exercise and provide enough information for us to reasonably verify your identity and locate relevant records. We may request additional information when necessary for verification. An authorized agent may submit a request on your behalf, but we may require proof of authorization and identity verification as permitted by law.

California Shine the Light

California Civil Code Section 1798.83 may permit California residents to request information about certain disclosures of personal information to third parties for their own direct marketing purposes. Requests may be sent to the email address below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our website and update the effective date. We review this policy at least annually and when our practices materially change.

14. Contact Us

If you have questions, concerns, or privacy requests, please contact us at:

Solana Watches
Email: solanawatches@gmail.com
Call or text: 442.232.1093
By Appointment Only: 2100 Palomar Airport Road, Suite 214-38B, Carlsbad, CA 92011

Last updated: July 9, 2026